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IT Service Desk Analyst

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Posted 25 days ago, valid for a month
Location

Leeds, West Yorkshire LS14 1DZ

Salary

£20,000 - £30,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Salary: Not specified
  • Experience required: Not specified
  • Hybrid working (3 days onsite, 2 days remote)
  • Competitive benefits package
  • Exposure to a range of technologies for personal and professional growth

Are you an IT Support professional looking for your next challenge? Are you seeking a role which offers more hybrid flexibility for a better work-life balance? Do you have experience supporting Office 365, Active Directory and other Microsoft applications? If so, this opportunity might be the perfect fit for you!

Join a friendly Leeds based team providing 1st line support, there are excellent opportunities to grow your skillset and career with this leading law firm.

What’s in it for you:

  • Hybrid working (3 days onsite, 2 days remote)
  • Competitive benefits package
  • Exposure to a range of technologies for personal and professional growth
  • Joining a reputable firm with a long-term career path

Key Responsibilities:

  • Provide 1st line support to local and global users via phone, email or face-to-face.
  • Escalate issues where necessary to technical teams.
  • Occasionally supporting projects, including desk moves and hardware upgrades.

Skills Required:

  • Essential software knowledge: Windows 10, Exchange Online, MS Office 2016 & O365 suite applications.
  • Basic understanding of essential hardware: laptops, desktops and phones.
  • Strong customer service skills/experience

Does this sound like your next role? Click 'Apply’

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.