Project Manager (Telecoms)

Project Manager (Telecoms) - Hybrid/ Leeds - £35k + excellent benefits

Our client is a well-established Telecoms organisation based in Leeds, due to continued growth and expansion they are now looking to recruit a Project Manager reporting directly to the Head of Delivery.

The Project Manager is responsible for providing end-to-end project management experience for our clients customers by leading the delivery of solutions, ensuring consistently high-quality installations and exceptional customer service. This is a customer-centric role at the heart of the Company’s operations. The post holder should have a solid background in telecoms combined with a passion for delivering excellence in customer service. Excellent planning skills, strong stakeholder management experience and the ability to successfully manage multiple projects with a problem-solving attitude are key to the success of this position.

Hours - Mon to Fri 9am - 5pm (up to 3 days per week from home)

Responsibilities

• Responsible for coordinating large to enterprise level project deliveries utilising the systems prebuilt project templates and where necessary, using initiative to tailor the delivery to suit the clients' bespoke needs.
• Working with internal and external stakeholders to identify project requirements, delivery timelines and budget - including quality handover from sales during project initiation and then into our support desk on project closure.
• Ensuring projects are planned and managed to meet customer requirements, within timescales and budget.
• Managing multiple projects (at a variety of budget levels and complexity) effectively through to closure
• Developing and maintaining detailed project management documents to cover all aspects of the delivery including project plans, RAID logs, scope of works, assumptions/dependencies etc. to monitor performance and guide all stakeholders on progress throughout the project lifecycle.
• Identifying and assigning resource to project tasks based on their skill sets, experience and strengths.
• Working effectively with relevant stakeholders throughout the project lifecycle for efficient project implementation
• Ensuring that all project snags are documented, followed up and actioned pre-project close down.
• Confidence dealing with a wide variety of stakeholders and able to adapt style of management and leadership to suit each situation.
• Providing knowledge and guidance to project peers as and where necessary
• Provide project support and guidance to internal teams to assist with presales.
• Scrutinous budget and scope creep monitoring
• Identifying and implementing plans to mitigate risks on projects.

Desirable Skills:

• Proven work experience as a Project Manager within the Telecoms industry (experience in 3CX a distinct advantage)
• Project Management training / qualifications (PRINCE2 or equivalent)
• Strong project planning experience
• Excellent written and verbal communications skills
• Experience managing and working to budget.
• An independent worker within a team, demonstrating self-motivation and discipline.
• Customer-service oriented with a problem-solving attitude.
• A full valid UK Driving Licence

Package:

• A generous basic salary (based on experience and qualifications) £35,000
• Great funded training opportunities
• Progression opportunities as part of a fast growing, successful company
• Opportunities for flexible hours/ hybrid working
• Life Cover of 4x Salary
• Company Pension Scheme
• 32 days holiday (24 days + Public Holidays) increasing with long service and the option of holiday buying.
• Paid sick pay of 20 days a year
• Subsidised Bupa dental cover (after probation)
• Subsidized gym membership (after probation)
• Cycle to Work Scheme (after probation)
• Free Broadband Service (after probation)
• Charity day
• Employee Assistance Programme and Access to Smart Health
• Long Service Awards
• Employee Mortgage Services
• Employee Will writing Services
• Enhanced Maternity, Paternity, Adoption and Surrogacy Pay

Keywords - Project Manager, telecoms, telecoms project manager, PM, Prince 2, PRINCE2, 3CX, project management, PTSN, VoIP, FTTP, SoGEA, Wave, Microsoft Teams Direct Routing, routing, SIP, SIP trunking, project plans, RAID logs, scope of works, Leeds, West Yorkshire, Hybrid, homeworking, work from home