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Claims Handler – Motor & Home Insurance
Salary: £26,000 – £30,000 overtime opportunities
Type: Full-time, permanent
Join a trusted name in personal insurance, providing essential support to policyholders during life’s unexpected events. Our client is a leading insurer with a strong reputation for fairness, speed, and service in the motor and home claims space. Whether responding to weather-related damage or post-accident vehicle claims, you’ll play a vital role in helping people get back on their feet quickly and with confidence.
Why this role?
Motor and home insurance remain non-negotiables for most households—and claims services are critical during economic uncertainty or natural disruptions. This role offers stability, progression, and a genuine opportunity to make a practical difference for customers. Perfect for detail-oriented individuals with a passion for accuracy and service.
Key Responsibilities:
- Assess and manage incoming home and motor insurance claims
- Liaise with policyholders, garages, contractors, and internal teams to facilitate settlements
- Investigate any inconsistencies or potential fraud, escalating when needed
- Maintain accurate records and ensure customers are updated regularly on the progress of their claim
- Meet service level agreements (SLAs) and support compliance standards
What we’re looking for:
- Experience in insurance, financial services, or legal administration
- Excellent written communication skills and a sharp eye for detail
- Able to manage multiple claims and meet response times
- Organised, resilient, and focused on resolving issues efficiently
What’s in it for you?
- Competitive salary between £26,000 – £30,000, depending on experience
- Regular overtime opportunities for additional earnings
- Comprehensive training and clear progression pathways
- Supportive team environment with access to wellbeing and learning resources
- Company pension, holiday allowance, and recognition programmes
This is a role where your calm, clear thinking helps others through stressful moments. If you’re ready to grow your claims handling career in a respected organisation, apply today.
