Lock Keeper

Lock Keeper - 5 month temporary role based in Leeds.

Working pattern will be 4 on 2 off - 7.30 to 18.00

Working outside, providing outstanding levels of customer service - you will be a visible and approachable advocate for the work that the Canal & River Trust does.
Undertake water control duties including the operation of structures eg locks and bridges in a safe manner to ensure that customers are not hindered in their visit to the waterway.
Undertake key duties associated with the maintenance of the waterway and waterside eg towpath litter removal, towpath, and access repairs.
Ensure that environmental and heritage issues are taken into consideration in all work that is undertaken.
Provide a first response for any emergencies/incidents that may occur within the waterway.
Support asset inspections. Identify and report any structure failures, breaches, damage or pollution incidents to Operations Supervisor or Engineers.
Using appropriate basic tools and equipment, undertake vegetation management activities to ensuring our outdoor spaces are well maintained .
Participate where agreed in the standby rota to support delivery of customer service to defined standards and reaction to emergency situations.
Experience of working within relevant environment eg customer service.
Comply with Canal & River Trust Health & Safety policy and defined standards, report incidents, accidents and near misses. Complete point of work risk assessments and make adjustments to work methods where appropriate. Ensure all equipment (PPE, plant, materials etc) is appropriate for the task.

Skills & experience:
You will have a good understanding of what great customer engagement and service looks and feels like
Experience of working within relevant environment eg customer service, outdoor visitor services/maintenance/visitor attractions
Basic literacy and numeracy skills.
Valid driving licence appropriate for vehicle to be driven.