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Customer Care Specialist

Hays Specialist Recruitment Limited
Posted 6 days ago, valid for 11 days
Location

Leicester, Leicestershire LE5 4AA

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is based at the client's modern office and involves handling freight shipments for the healthcare sector.
  • Candidates should have excellent customer service and organizational skills, along with experience in dangerous goods, customs procedures, transport, and logistics.
  • The role requires a full-time commitment from Monday to Friday, with working hours from 8:45 AM to 5 PM, and offers a hybrid model after training.
  • The salary for this position ranges from £25,000 to £27,000, with the possibility of a temp-to-perm arrangement for the right candidate.
  • Applicants should ideally have at least a few years of relevant experience in a similar operational role.

Your new companyBased at our client's modern office, you will report to the Team Manager. You will be working as a part of the Operational Team, handling freight shipments for the healthcare sector. Ensuring all operational duties and functions are followed.Your new roleThis is a varied role, with the following daily duties:Bookings - ensure the transport planning is completed, and the correct details are passed on to the relevant teamsWork closely with the planning teams to arrange group shipmentsLoad plan for customersBook collections and deliveriesBook hauliers and ferriesDeal with customs and complete relevant paperworkAttend customer meetingsBuild relationships with the sales teamDeliver excellent customer serviceEnsure complianceSupport auditsWhat you'll need to succeedExcellent customer service skillsExcellent organisational skillsAbility to work in a teamCompetent at Word and ExelExperience collaborating with customersYou will ideally have experience in dangerous goods, customs procedures, transport and logistics.What you'll get in returnThis is a full-time role - Monday to Friday.8.45-5pm Hybrid after training£25-27kPossible temp to perm for the right candidateParkingGreat modern officesWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.