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- 25 days annual leave plus bank holidays
- Employee discount/cashback scheme
- Pension
- Opportunity to join a reputable organisation
- Providing a proactive and high level/technical administration support across the branch
- Communicating internally and with other parties to effectively respond to client queries
- Overseeing complex queries, liaising with the relevant advisers and other parties as appropriate
- Effective people management, ensuring key functions are performed consistently
- Ensuring client files are fully complaint with all required documentation and identification
- Progressing complex applications to ensure cases are completed within a timely manner
- Updating promotions across the company website
- Senior administration experience
- Ability to oversee, coordinate and manage workflow
- Excellent client interaction skills in-person and over the telephone
- Strong team-player as well as working well independently to ensure deadlines are met
