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- Nice working environment
- Career development
- Work/Home life balance
- General office duties, answering phone etc.
- Be customers first point of call
- Manage maintenance contracts, renewals/bookings
- Run engineer diary and schedule maintenance and installations liaising with clients (we use UPTICK software – full training provided)
- Close down completed works, send paperwork/invoice to clients (through UPTICK) check engineer job sheets are correct, any additional parts etc before they are sent to client
- Assist with ordering kit for upcoming work
- Be engineers first point of call for customer/admin queries (not technical!)
- Write up small defect quotes following engineer reports
- Organise kit into jobs and ensure everything in place for scheduled works
- Assist with bafe and SSAIB reporting/paperwork/inspections
