Customer Service Advisor

Your new companyMy client based in the heart of Liverpool is seeking a professional Customer Service Advisor to join their team on a full-time permanent basis. Having been specialising in their field of work for the past 35 years, their customer focus is at the forefront of everything they do. They supply a wide section of businesses across both public and private sectors and have built a strong and impressive reputation in relation to the quality and service they provide. Your new roleThe position is being offered as full time, permanent with working hours of 08.45am - 17.15pm Monday to Friday and will be office based. Some of your main duties will include but not limited to Answering all incoming calls Process customer orders and deal with any queries and requests Provide a first class service in relation to parts etc. Liaise with couriers, deliveries, returns, tracking details, complaints.Updating systems Processing carrier claims What you'll need to succeedExcellent communication skillsAbility to work in a fast-paced environmentHappy to work in ever-changing situationsA friendly and personable demeanour Passion for providing first-class customer service What you'll get in returnWorking for a small, supportive and friendly team25 day holiday plus 8 days bank holidays Shut down for Christmas Free ParkingProgression opportunities What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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