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AS400 Technical Support
Hybrid
Our client, a leading, family run UK organisation have an exciting opportunity for an AS400 Technical Support professional to join on a permanent basis in one of 2 new roles based at their locations in the Liverpool area. This role requires a hands on background with AS400/iSeries but also an awareness or experience of general IT infrastructure such as LAN/WAN, email support etc.
Role responsibilities:
- You will be responsible for managing IT capacity, diagnosing and resolving onsite IT issues, implementing process improvements, and providing regular performance reporting to stakeholders.
- You'll lead a team, set objectives, manage their performance and development, and ensure adherence to security protocols.
- Additionally, you'll collaborate with logistics stakeholders to minimize operational impact and continually improve IT service and performance.
Skills required:
- Degree level qualification in computer science or equivalent relevant experience.
- Advanced experience and knowledge of network security & infrastructure, ERP (AS400), desktop systems and applications, mobile device management.
- Experience leading technical teams.
- Experience managing 3rd party IT service providers.
- Experience managing business improvement initiatives.
AS400 Technical Support
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
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