At Adaptable Recruitment we have a fantastic opportunity for a Head of Regulated Services to join a well established Charity in the Liverpool area with a brilliant office environment plus a great culture.
Package: up to £42,000 DOE plus 5% car allowance - (9-5pm - 37.5 hours)
Holidays: 27 days + bank
Location: Liverpool- Fully Office based - Parking on site
Main Responsibilities to include:
- Supporting the Leadership Team in the delivery and development of high quality services achieved through the involvement of service users, staff and other stakeholders
- Providing Line Management support to members of the Operational Leadership Team
- Contributing to the wider thinking and planning of the organisation to ensure vision and objectives are embedded and achieved
- To support services and managers to embed a therapeutic approach
- Establishing, promoting and maintaining relationships with key stakeholders.
- Monitor and evaluate the quality of care provided across services
Specific Duties :
- Ensure services are compliant with CQC regulations and standards
- Oversee the implementation of policies and procedures to maintain compliance
- Prepare for and participate in CQC inspections and audits
- Implement quality improvement initiatives as needed
- Conduct regular reviews to ensure best practice standards are upheld
- Ensure that person-centered care is delivered to all service users
- Respond promptly to any concerns or complaints raised by clients or their families
- Promote a culture of dignity, respect, and empowerment
- Effective management and development of the Operational Leadership Team to ensure the delivery of the quality and financial objectives
- Ensure that company priorities and requirements are delivered to reflect - both within and outside the organisation - professional and exemplar services
- Lead on maintaining and building strong partnerships across the city
- Maintain effective communications with the central staff teams
- Ensure that the Quality Assessment Frameworks are continually monitored and sustained.
- Ensure adherence to health and safety legislative and regulatory requirements and YMCA policy standards
- Chairing relevant Operational meetings, conducting work reviews, identifying training needs and providing supervisions
- Lead disciplinary and grievance procedures when necessary.
Essential
- Experience of safeguarding
- Experience of working with adults with care and support needs
- Experience of working with people who use drugs and alcohol
- Proven track record of successful development of schemes and projects
- Experience of managing compliance
Desirable
- Experience of working within the field of homeless services
- Experience of working in the charitable sector
Benefits to include:
- 35 days annual leave including bank holidays per annum
- Paid Medicash support
- Birthday day off
- Charity day of your choice
- Well-being Hours
- Cycle To Work Scheme
- Refer a Friend Scheme
- Company Pension Scheme 4%
- Funded Training Opportunities