Telesales Manager

Telesales Manager

Lloyd Recruitment Services are recruiting on behalf of a market leading financial services client that are keen to recruit a dynamic and results-driven Telesales Manager to lead their telesales team to achieve sales targets and drive revenue growth. The ideal candidate will have extensive experience in telesales, strong leadership skills, and a proven track record of successfully managing and motivating a team to exceed sales goals.

The client is a forward thinking, market leading organisation that is going through a period of growth, this is a pivotal role with their business and plays a big part in them realising their targets. They are an extremely friendly, professional and highly reputed organisation, winning numerous awards for there products and services, including the fastest growing business and No.1 company to work for in their sector. This is a fantastic opportunity to join an expanding business which can offer exciting longer term development opportunities. The client is offering a competitive salary and comprehensive benefits package!

This is a fully office based position in the heart of Liverpool's Business Quarter.

Responsibilities:

• Lead, motivate, and coach a team of telesales representatives to achieve and exceed sales targets.
• Develop and implement sales strategies to drive revenue growth and expand the customer base.
• Set sales targets and performance metrics for the team and monitor performance against these targets.
• Conduct regular performance reviews and provide feedback to team members to support their professional development.
• Identify training needs and provide ongoing training and support to enhance the skills and performance of the team.
• Monitor market trends and competitor activities to identify opportunities for growth and development.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Prepare regular reports on sales performance, forecasts, and other key metrics for management review.
• Foster a positive and supportive work environment that encourages teamwork, creativity, and continuous improvement.

Applicant requirements:

• Proven experience in telesales, with a track record of achieving and exceeding sales targets.
• Previous experience in the financial services arena or similarly regulated industry beneficial, but by no means essential.
• Experience with outbound sales techniques, including cold calling and prospecting.
• Previous experience in a leadership or managerial role, with strong leadership and coaching skills.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish relationships with customers and team members.
• Strong analytical and problem-solving skills, with the ability to identify opportunities for improvement and implement effective solutions.
• Results-oriented mindset with a focus on driving performance and delivering results.
• Ability to work effectively under pressure and manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and CRM software.
• Knowledge of sales techniques and strategies.
• Ability to adapt to changing market conditions and business priorities.
• Strong organizational and time management skills.

If you believe you have the skills and experience to excel in this role, we encourage you to apply and join our team!