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Are you an experienced Travel Consultant looking for an exciting new role? Would you like the chance to work for a well-established firm, gain an excellent salary and work from home on a permanent basis?
A travel consultancy company are on the lookout for a Reservations Agent to join their team on a full time, permanent basis. This role is fully remote, all equipment will be provided along will full training.
Duties and Responsibilities:
- Booking flights, car rentals and hotel reservations for business in the marine industry
- Using GDS/Galileo to find the best results possible for corporate customers
- Assist clients in planning and booking their travel itineraries, including flights, accommodations, car rentals, and other travel-related services.
- Provide expert advice on various destinations, cultural nuances, visa requirements, and travel safety.
- Convert inquiries into bookings by actively promoting travel packages and services.
- Tailor travel plans to meet individual preferences, budgets, and special requests.
- Ensure accurate and timely documentation of bookings, payments, and travel arrangements.
- Handle any travel-related issues, cancellations, or changes with professionalism and efficiency.
- Keep abreast of industry trends, travel regulations, and new destinations.
What we Need from You:
- Previous experience working in the travel industry
- Experience with GDS/Galileo highly advantageous
- Experience working within Marine or Corporate travel is a bonus
- Excellent organisational skills
- Comfortable dealing with clients at varying levels of seniority
- Excellent customer service and administrative skills
What You Will Get in Return:
- A salary of £28-32k plus a yearly bonus
- Opportunities for growth and development due to rapid company growth
- Support of a friendly, close knit team
- Fully remote working, with the opportunity to travel to the Isle of Mann or Aberdeen if desired
- Competitive holiday package
These roles are needing to be filled on an urgent basis so please do not hesitate to apply!
