Job Title: Business Support TechnicianLocation: London (Hybrid - 3 days in-office, 2 days remote)Salary: £32,000 per annumJob Type: Full-time, PermanentAbout the RoleWe're looking for a proactive and detail-oriented Business Support Technician to join a small, dynamic team within a specialist insurance business. This is a fantastic opportunity for someone who enjoys working across systems, data, and operations-and who thrives in a fast-paced, collaborative environment.As a key part of the business support function, you'll play an essential role in keeping things running efficiently. You'll manage reporting, troubleshoot system issues, support internal training, and help streamline business processes.About the TeamYou'll be joining a close-knit team of 5 who are passionate about delivering exceptional service to both hobbyist and commercial clients in a niche insurance sector. The culture is collaborative, forward-thinking, and values individuals who take initiative and contribute ideas.Key ResponsibilitiesReporting & Data AnalysisCreate and maintain commercial dashboard and MI reportsConduct ad hoc analysis of premium trends and operational metricsEnsure data accuracy across systems and documentationSystems & Technical SupportResolve system issues and support ongoing workflow improvementsLiaise with system providers to maintain optimal performanceSupport Learning & Development across the companyStakeholder & Office SupportCollaborate with internal departments and external partnersManage business continuity tasks and office administrationProvide support to the COO as needed on business projectsCompliance & Best PracticeMaintain awareness of FCA requirements and industry standardsParticipate in ongoing personal and professional developmentSkills & Experience RequiredStrong Microsoft Office skills, especially Excel (Power BI or Tableau a plus)Experience in a business support, operational, or insurance environment (desirable)Excellent communication and problem-solving skillsComfortable working both independently and as part of a teamHighly organised with strong attention to detailAbility to manage multiple priorities and adapt quicklyPersonal AttributesSelf-starter with a continuous improvement mindsetConfident, approachable, and team-orientedAnalytical thinker with a hands-on approachCommitted to delivering high-quality workQualificationsMinimum 5 GCSEs including Maths and EnglishA degree in a numerical or data-related field is desirable, but not essentialWhat We Offer£32,000 annual salaryHybrid working (3 days in London office, 2 remote)Opportunities for professional development and trainingSupportive, entrepreneurial team cultureThe chance to make a real impact in a growing businessHow to ApplyIf this sounds like the role for you, click Apply Now to submit your CV and a short cover letter explaining why you'd be a great fit. We look forward to hearing from you!
Back to searchBusiness Support Technician
Harrison Holgate
Posted a day ago, valid for 3 days
London, Greater London EC1R 0WX
£32,000 - £3 per day
Full Time
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Sonic Summary
- The Business Support Technician position is based in London, offering a hybrid work model of 3 days in-office and 2 days remote.
- The role comes with a salary of £32,000 per annum and requires a minimum of 5 GCSEs, including Maths and English.
- Candidates should have experience in a business support, operational, or insurance environment, along with strong Microsoft Office skills, particularly in Excel.
- The successful applicant will be part of a small, dynamic team, focusing on reporting, system support, and process improvement.
- This full-time, permanent role emphasizes collaboration, initiative, and the opportunity for professional development within a niche insurance sector.
