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A classic British charity is looking for a bright, personable temporary administrator for 4-6 weeks (possibly longer) to work in a busy administrative role with lovely colleagues to fill the gap while they recruit this role on a permanent basis. The role is office-based Monday-Friday, 9am-5pm (nearest tube Victoria/ Sloane Square).
They need someone to start in the role o Monday 16 June.
Duties:
They will provide assistance to the Admissions Officer with some aspects of the admissions process. The individual will sometimes be the initial point of contact for all potential applicants.
The individual will also support the Welfare team in offering general administrative and practical support and other team members all of which contributes to the work of the department.
The individual will be required to have a solution focused approach and an understanding and empathy with an older person population, whilst being able to work in a flexible, responsive manner. The individual must be able to act professionally at all times, adhering to professional boundaries.
- Supporting residents with a range of administrative or practical tasks including but not limited to completing forms, navigating websites, making/ booking appointments, making travel arrangements, trouble shooting mobile phone issues.
- Coordinating the requests for transport to local hospitals or clinics; logging these onto a shared spreadsheet that informs the driver of his/her daily journeys, making taxi bookings for other journeys when necessary
- Supporting residents with arranging a peer escort to accompany them to outside hospital appointments when required
- Managing the issuing of mobile pendants worn by some residents; programming these with individual information and keeping a central record of pendants issued.
- Recording resident attendance at external events (representation) on a central register and on their individual care records.
- Supporting the Admissions Officer to manage some aspects of the admissions process including applications, timetables for visits and the induction programme.
- Support the Head of IP Welfare in making arrangements for resident training or workshops and events which are held onsite (e.g. preparing rooms, arranging tea & coffee, greeting any guests).
- Ensure that resident records/ case notes/ files are kept up to date so that any support offered is documented and information is stored appropriately.
- Any other tasks that support the needs of the Health & Wellbeing Directorate.
