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It is essential that all applicants have experience working in a bank or similar financial institution dealing with customers. This is not a senior role and therefore would suit candidates with 1+ years working experience. Unfortunately our client cannot provide sponsorship and therefore only applicants that have eligibility to work in the UK for 3+ years in the future, will be considered.
On behalf of our client, based in London, we are looking to recruit a Fluent Mandarin Banking Teller/Cashier on a permanent basis.
The main purpose of the role is marketing the retail business, dealing with the deposit, remittance, Bureau de Exchange business, dealing with customer enquiries and assisting periodic reviews.
Responsibilities:
路To create and maintain accurate client information and static data on internal systems.
路Process the opening and closing of personal and business flexible accounts and fixed deposit accounts.
路Handle cash deposit and cash withdrawal. Safe keep the cash-box and action cash count daily.
路Process Inward Remittance (IRM) and Outward Remittance (ORM) transactions.
路Process Bureau De Change business.
路Process internet banking business: to maintain customer files by compiling available information and consolidating into systems.
路AML Suspension Reporting.
路Customer accounts activity review.
路Handling customers enquiries and complaints.
路Internal and external reports.
路Bank statement and other leaflets posting.
路Assist in the resolution of compliance problems following appropriate internal processes.
路Assist with other project work when required.
Skills and knowledge:
路1+ year banking experience in a similar role
路Good Microsoft Office skills
路Good organizational ability and attention to detail
路Good interpersonal skills with the ability to communicate with people of different departments
路The ability to priorities tasks and delegate when necessary
路Accurate reporting skills
路Fluent Mandarin speaker
For further information on this exciting opportunity please send a copy of your CV to Judith Webb quoting job number 16719BH
