- Day-to-day client contact ensuring clear communications between the client, internal stakeholders, fellow Directors / VP’s and operations
- Driving continuous improvement agenda, working in partnership with internal, external colleagues and the client
- Delivery of monthly and quarterly business reviews
- The identification of growth potential in the account and working with internal teams to develop into meaningful and attractive service lines
- Working with the client to manage the implementation of campaign change
Back to searchBPO SVP Account Management hybrid
Cactus Search
Posted 15 days ago, valid for 15 days
London, Greater London EC1R 0WX
£80,000 - £120,000 per annum
Full Time
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Sonic Summary
- Position: Contact Centre BPO Account Director / VP of Client Services
- Salary: Not specified
- Experience Required: Extensive background in Customer Contact and Outsourcing
- Years of Experience: Not specified
- Location: London, UK (required to be in London 2 days per week)
