Bar Waiter/ess

Bar Waiter/ess
The Berkeley

A fantastic opportunity has arisen for an enthusiastic and motivated Waiter/ess to join the Berkeley Bar & Terrace team at The Berkeley.

With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are furnished by leading designers, and London’s original fashionista afternoon tea ‘Prêt-à-Portea’ is served daily in the Collins Room. The Berkeley is perfectly positioned between Hyde Park, fashionable Knightsbridge, and the residential neighbourhood of Belgravia. Its signature experiences include the famed Berkeley Bar & Terrace, The Berkeley Bar & Terrace, Michelin-starred dining in ‘Marcus’ by Marcus Wareing and our Bamford Health Club & Spa.

As a Waiter/ess you will be providing an excellent level of customer service in a professional and efficient manner in line with the department standards.

Main responsibilities of the role include but are not limited to:

• Greet and make feel welcome all the guests walking in to the bar.
• Creating memorable experiences for our guests, simultaneously ensuring that service is prompt and professional.
• Be fully conversant with all Bar menus and special offers, ensuring efficient communication is maintained at all times.
• Uphold and maintain standards at all times in line with the department standard of procedures.
• Ensuring that licensing laws, health and safety legislation is adhered to.
• Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.

Successful candidates for the Waiter/ess opportunity will demonstrate genuine dedication to The Berkeley and show a commitment to consistent quality in our product and service.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.

We anticipate applicants will have worked in a similar role within a luxury hotel environment.

Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:

Financial Stability

• Excellent salary package.
• Family Friendly company policies including enhanced Maternity and Paternity Pay.
• Holiday allowance increase after 3 and 5 years of service.
• Travel Season Ticket Loans.
• Pension Scheme*.

Health and Wellbeing Support

• Subsidised monthly Podiatrist and Masseuse treatments.
• Flu vaccination vouchers*.
• Eye test vouchers and contributions towards glasses*.
• 24-hour colleague assistance helpline.
• On and off-site Occupational Health Service.
• Death in Service salary contribution.
• Various wellbeing activities focused on mental and physical health.
• A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

Recognition and Career Development

• Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*.
• Instant colleague recognition and award programme with generous prizes.
• Colleague of the month nominations with generous prizes.
• Additional paid day off to celebrate your Birthday. 
• Internal transfer and promotion opportunities.
• In-house training and development team with a strong focus on career progression and personal growth.
• Long service awards.

Memorable experiences

• Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
• Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount* across Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children’s Party, etc.)
• Wedding and Baby gifts.
• Retirement functions.

*Terms and conditions apply to all benefits.

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.