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- Act as the first point of contact for the Facilities Management team, handling telephone, email, and in-person enquiries.
- Manage incoming and outgoing post efficiently, ensuring equipment is operational and processes are cost-effective.
- Conduct regular building inspections, identify maintenance and health & safety issues, and ensure timely resolution or escalation.
- Organise and manage office space bookings, ensuring areas are appropriately furnished and fit for purpose.
- Maintain inventory of supplies and equipment, ensuring stock levels are adequate and replenishments are ordered on time.
- Assist with facility-related projects, including refurbishments, relocations, and installations.
- Liaise with external contractors for services such as cleaning and maintenance, escalating any issues to management and conducting site inductions where necessary.
- Support the team with general administrative duties including maintaining records, responding to queries, and data management.
- Previous experience in a facilities or administrative role.
- Strong communication and customer service skills.
- Good organisational skills and attention to detail.
- Ability to work independently and handle multiple tasks.
- Proficient in Microsoft Office and general IT systems.
