Communications Manager

Communications Manager (inside IR35)

Contract Length - 6 months + possible extension

Location - Central London

Role Type - Hybrid

Description -

My client is embarking on a significant Business Transformation Programme underpinned by SAP S/4 HANA. Through this programme, they aim to drive global process and data standardisation and simplification over a multi-year period.

The Change Management Tower is part of the Voyager Programme with the strategic objective of transforming the companies' business capabilities, leveraging data & digital technology, to create a competitive edge in the marketplace.

My client is therefore seeking a dedicated Voyager Global Communications Manager, with a strong Finance & Commercial background, who has proven experience in delivering programme-to-business communications & stakeholder engagement activities on a fast-paced multi-wave SAP / ERP transformation programme. The Communications Manager must possess a strong ability to translate programme scope, vision, objectives and activities into an engaging narrative for stakeholders, impacted business communities and end users. This experience will include delivery involving cultural change, shift in mindset, data, functional & process change to transition to new ways of working underpinned by SAP technology.

The Communications Manager will develop and deliver Voyager communications & stakeholder engagement activities and deliverables to launch innovative and engaging communications, campaigns and engagement events to inform, engage and motivate people to successfully make the transition to and adoption of new ways of working.

Accountabilities -

Understand key stakeholders within the programme workstreams & beyond, build trusted and collaborative relationships with stakeholders both inside & outside the programme to enable and deliver benefits to Voyager's communications agenda.

Execute the Voyager communication and stakeholder engagement strategy and plan with third-party service providers and amplify through the Regional and Local teams.

Support the development of the Voyager narrative, key messages, benefits and communications blueprint to underpin communication activities covering cultural, process and functional and persona-led viewpoints, especially for Finance and Commercial content.

Own the build & execution of the Finance & Commercial comms plans. Engage and align relevant stakeholders and produce high quality and timely content aligned to programme & workstream messaging. Leverage effective channels to share content for stakeholder, end user & external engagement (e.g. Regional / Functional leadership meetings, events such as Global Town Halls) to foster strong stakeholder engagement through two-way interactions.

Collaborate with third-party communications service provider as well as Regional and Local teams to launch communications to stakeholders and business communities. Manage communications requests, adding to the backlog and managing expectation as required.

Leverage the power of data and insights to measure effectiveness of communications from message reach and channel effectiveness and take remediation actions as needed.

Collaborate effectively within Voyager's Communications team and the wider Global & Regional Change team. Become the Comms SME for relevant area / function, with the ability to understand complex subject matter topics and translate into simple, easy to understand communications for the wider organisation.

Support Change Champions and the regional teams, network or representatives in their efforts to localise, translate and launch communications and deploy events.

Collaborate and align with the Voyager Training Team to incorporate key messages on behavioural / cultural changes into learning content as well as the wider communications community to achieve goals.

Requirements -

• 7+ years' experience in planning and managing communications campaigns and creating content that successfully supports people through change for complex transformational projects, ideally ERP / IT-enabled with a focus on Finance & Commercial functions.
• Track record of working with or managing third-party providers to collaborate and achieve project goals as one team.
• Excellent skills in programme communication content development.
• Experience in stakeholder event delivery.
• Strong knowledge of corporate communication channels and ability to innovate to generate excitement and increase engagement.
• Native English capability across verbal, written and presentation communication skills. Ability to effectively target and tailor the message and medium to various audience groups to achieve intended outcomes.
• Flexibility to adjust to changing priorities and ability to deliver high-quality communications in compressed timelines.
• Proficient in using a variety of tools to develop plans and communications content (Word, PowerPoint, Excel, Yammer/Viva Engage, Teams, Synthesia, Canva, Poppulo etc.)

Education -

Degree educated in relevant business or subject (journalism, communications, public relations or marketing).

Required Skills -

• OUTSTANDING COMMUNICATION SKILLS
• COMMUNICATION WRITING
• INTERNAL COMMUNICATIONS
• SAP
• ERP

Additional Skills -

• MANAGING PROJECTS
• PUBLIC RELATIONS
• FINANCE
• BLUEPRINT
• ENTERPRISE RESOURCE PLANNING
• SUBJECT MATTER EXPERT
• HANA
• MARKETING
• EXCEL
• CONTENT DEVELOPMENT
• MICROSOFT POWERPOINT
• REMEDIATION
• YAMMER

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Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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