Credit Controller

This corporate law firm is one of the best firms in London. They attract clients that includes some of the worlds most successful businesses and well-known high net worth individuals. They currently have around 400 fee earning staff.

The Credit controller takes a pro-active approach to assisting the revenue manager with collections support. This

will be a busy and demanding role and a high standard of performance and accuracy is expected. The position

requires dealing with large client group debts, a portfolio of aged debts, legal proceedings in relation to

unrecoverable debts and design and implementation of collections software. Responsibilities include working on

complex billing matters and related requests to meet the firm’s cash collection targets.

Responsibilities

• Pro actively chasing a portfolio of large clients group debts to ensure prompt settlement of invoice’s including
• Preparing of client statements in line with the credit control procedure;
• Dealing with an aged debt portfolio of debts greater than one year;
• Take ownership in resolving issues/queries around unpaid invoices - escalate where necessary, monitor
• Progress and pursue until resolved;
• Process invoice write offs in line with the firm’s policies and VAT rules;
• Ensure a full log of credit control notes and status is maintained in the collections application;
• Produce regular reports on debt to identify issues for escalation;
• Liaising with cashiers regularly on allocation of unapplied or unidentified monies as required and investing any errors that occurred; and support and mentor junior members of the team fostering a collaborative and high-performance work environment;
• Assisting with the design, implementation and roll out of collections software within the revenue team;
• Actively looking for ways to improve client average days to pay in line with our client segmentation; and
• Where required, dealing in-house, with legal proceedings in relation to debts that have been deemed unrecoverable.

Candidate Profile

• The successful candidate will be an experienced and credible credit controller working in a law firm or professional services environment, with exposure to VAT disbursements and credit control, that can hit the ground running in a target driven environment;

• Knowledge of Aderant and High Radius (or other collections software) advantageous;

• Excellent inter-personal communication skills (both written and verbal), demonstrating experience of liaising with clients, partners, fee-earners, secretaries and finance colleagues;

• Team player who supports and motivates their colleagues. Follows instructions, but is confident to query instructions when unsure;

• Demonstrate a clear track record of commitment to the highest level of customer service;

• A high level of numeracy is required together with a good understanding of financial workings; and

• It is essential that the candidate will have an eye for detail, be solution orientated and the ability to act

• Positively, creatively and intuitively when presented with challenges. The job holder is expected to work within the established billing and debt collection procedures.

Important Notice

It is Career Legal’s policy, as a matter of courtesy, to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.