Barback

About Us

The Roof Gardens were originally created in the Art Deco period and opened in 1933. In the late 60's the building was taken over by fashion powerhouse Biba and was the pulse of Swinging London. 100 ft high above Kensington High Street, set across 3 floors with over an acre of gardens, The Roof Gardens will be a next generation members club that is future-facing, committed to innovation and community, to discovery and to delight. The club will open in Spring/Summer 2024 as a world-leading members’ club affording its community beautiful gardens, bars, restaurants and events spaces alongside a visionary cultural and music programme.

The Role

We are looking for a Barback to join our team. As a member of our front-of-house service team, you will be supporting your colleagues who are dedicated to delivering a world class drinks offer, providing the crucial infrastructure required to succeed.

You will be proud to uphold the club’s service standards, and work diligently to ensure you carry out your duties swiftly, cheerfully and with a positive demeanour. You’ll have the opportunity to learn and be trained on the job, so you should have a great eye for detail and an appetite to develop your skills.

Key Responsibilities: 

• Operations & Service: Assist with day-to-day operations of bar including opening and closing duties, restocking stations, receiving deliveries, maintaining cleanliness, collecting, and cleaning glassware and assisting bartenders during busy period. Provide prompt, friending service and learn member preferences where possible. Collaborate with F&B team to achieve departmental KPI’s, contribute creative ideas and attend training sessions. 

• Compliance: Keep all bar areas clean and tidy, checking taps and appliances to confirm that they are working properly, making minor repairs, or changing out kegs, if needed. Ensure you comply with club security, fire regulations, health and safety regulations, licensing requirements and any other company policy and procedure.

Skills & Requirements

• A desire to become a highly accomplished bartender, with a willingness to undertake simple tasks in the short term

• Enthusiasm and lots of energy coupled with the ability to remain composed under pressure

• A desire to keep member experience firmly in mind whilst carrying out your duties

• An eye for detail, with the ability to look ahead and pre-empt issues or challenges

• You will need to be an excellent communicator with great organisational skills 

• You will possess a friendly, characterful demeanour and take genuine pleasure in supporting your colleagues

• Interest in the hospitality industry; we don’t require lots of experience for this role as we will train you up – but you need to show us you have passion for customer service

• Flexibility to work evenings, weekends, and holidays as required

Benefits

• Salary above market rate + Tronc

• 30 days holiday + 1 extra day for every year service 

• 1 ‘celebrate you’ holiday and 1 volunteer day

• Free meal during your shift

• Uniform and dry cleaning provided

• A space where you can shower, securely leave your things & relax with colleagues

• Access to financial well-being platform Wagestream

• 24/7 access to well-being support

• Growth opportunities, both personally and professionally 

• Access to our quiet ‘Zen’ retreat space 

• Pension scheme, including employer contributions

• Team socials to celebrate the wins

We are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn't matter where you have come from, it's where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born.

If you’d like to join us on the next chapter of The Roof Gardens, we’d love to hear from you.