Our client is a premier residential property management company dedicated to providing exceptional service and creating outstanding living experiences for residents in London.
Role Summary Evening Concierge15:00 - 23:00 [8 hours per shift]4 days on / 4 days off£20,000Job Description: They are currently seeking an Evening Concierge to join their team in London. As an Evening Concierge, you will play a vital role in ensuring the safety and security of the property while delivering excellent customer service to residents and guests.
Key Responsibilities:
- Greet residents and visitors in a courteous and professional manner
- Monitor access to the building and ensure security protocols are followed
- Handle resident inquiries, requests, and concerns promptly and efficiently
- Assist with parcel deliveries and manage package storage
- Conduct regular patrols of the property to maintain safety and security
- Respond to emergencies and incidents as needed, following established procedures
- Perform light cleaning duties in common areas as required
Requirements:
- Previous experience in a customer service or hospitality role is desirable
- Excellent communication and interpersonal skills
- Ability to remain calm and composed in high-pressure situations
- Strong attention to detail and problem-solving skills
- Flexibility to work evening shifts, including weekends and public holidays
- Knowledge of health and safety regulations is advantageous