Telesales Representative

Telesales Representative

Job Type: Full Time, Permanent

Location: London

Salary: £21916 per annum plus uncapped OTE.

Hours: Shifts Mon- Sun 9am- 8pm.

London’s largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, they build, own and operate their dedicated fibre optic network and install it directly into the home, meaning they can deliver a super-fast connection at prices the national providers find hard to beat. They’re a relatively new company to the market, but since establishment:

• They’re the only broadband provider on the market offering residential speeds up to 3,000 Mbps.
• Their network covers over 1.3 million properties in London, which is more than one third of homes in the UK’s capital city.
• They have over 800,000 properties under wayleave agreement and are currently working in partnership with more than 200 of London’s biggest landlords.
• They have freely connected over 600 community spaces in 24 boroughs, giving more Londoners free access to fast, reliable broadband.

Community Fibre’s mission is to bring better, Gigafast internet to everyone.

They’re proud of their achievements so far, but they are not complacent and definitely not stopping here. To help them get to their future, they’re looking for forward thinkers, people with big ideas, people passionate about technology and most importantly hard working team players to join them and be a part of their growing business.

Job purpose:

They are looking for an enthusiastic Telesales Representative to contribute to generating sales for their company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

What you’ll be doing:

• Contact potential or existing customers to inform them about a product or service
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

The experience they’re looking for you to bring:

• Experience as telesales representative or other sales/customer service role desired
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints

Why join them:

• You get to work with some of the best technology in the market
• Be part of an exciting scale up business where you can bring your ideas, bring your knowledge, they value your contribution
• They all love time off whether that’s going on an exotic holiday or a staycation, you’ll get 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days
• Birthday leave, their treat to you
• Keen cyclist, join their cycle to work scheme
• Flexible WFH policy
• Enjoy the perks of Vitality health
• You get to work with an amazing bunch of people

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please proceed through the following link to be redirected to their website where you can complete your application.

https://(url removed)/jobs/(phone number removed)-telesales-representative