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Nestled amongst the timeless Georgian townhouses and luxury boutiques of Mayfair, The Shepherd Mayfair will be perfectly located on the western edge of Shepherds Market, moments from iconic landmarks like Park Lane, Hyde Park, Green Park, and Knightsbridge, and within walking distance of Piccadilly. It offers guests a unique entryway into Londons most prestigious neighbourhood.
Designed as a modern lifestyle mansion, The Shepherd Mayfair is envisioned to feel like a natural part of Mayfairs history, as if it has always belonged. This blend of contemporary luxury and authentic charm creates a welcoming atmosphere for those seeking a true connection to the neighbourhood. Every element of the hotel reflects this rich heritage, while maintaining a modern, understated elegance.
The hotels 82 beautifully crafted rooms and suites and three F&B outlets offer a refined yet relaxed ambiance, with a thoughtful nod to British classic design. Playful touches complement sophisticated details, delivering a personalised experience for todays discerning travellers. Each room exudes warmth and comfort, ensuring guests feel at home in one of Londons most iconic districts.
HR MANAGER (PRE-OPENING)
We are looking for a passionate and knowledgeable individual to lead the Human Resources department. Our ideal candidate will have experience in working in a managerial/supervisory position within the Human Resources department in a high-end hotel operation, preferably with some exposure to hotel opening(s).
As a Human Resources Manager, you will join our Senior Management Team and report directly to the General Manager.
WHO WILL YOU WORK WITH
As the HR Manager, you will be supported by Hamilton Pyramid Europe, a premier hotel management company renowned for its excellence and innovation in the hospitality industry.
Hamilton Pyramid Europe is a vibrant and forward-thinking company with a solid track record of managing luxury and upscale hotels all over Europe. Were experts at turning properties into standout destinations with exceptional service, smart strategies, and top-notch operations. With our extensive experience and dedication to creating great guest experiences, you'll have all the support you need to drive the hotels success and make a real impact.
KEY RESPONSIBILITIES
- Support the Executive Team in compiling and implementing the HR strategy and budget, providing professional HR advice in all areas and aligning HR activities accordingly;
- Develop ways to shape culture, reinforcing the behaviours required to create a high-performance environment and improve business performance;
- Work closely with the Executive Team to ensure structures and manpower resources are fit for purpose and are scheduled in the most cost-effective manner, guiding and supporting change where necessary;
- Manage and oversee all recruitment and selection activities to ensure high quality people are selected on the right terms and conditions;
- Prepare, implement and evaluate a learning and development plan in liaison with line management, ensuring induction, health and safety, food safety, operational and customer service needs are met and that talent and succession planning requirements are in place;
- Manage the performance review process ensuring high potential individuals are identified, developed, motivated and retained;
- Execute all administrative and transactional aspects of HR such as payroll control and forecasting (in conjunction with the Executive Team and the Financial Controller), payroll administration, holiday accrual, HR budget, absence records, employee surveys, record keeping, team member communication, upkeep of staff notice boards in compliance with the data protection requirements;
- Identify and recommend improvements and enhancements of HR practices, systems, processes and polices where such changes will add value to the business;
- Manage the salary review, bonus and incentive processes and benefits programmes in conjunction with the Financial Controller;
- Manage and maintain an effective relationship with all external professional advisers and service providers;
- Maintain up to date knowledge of employment law and ensure compliance with it and company policy.
The above responsibilities are designed to explain the main responsibilities for this role, but they are not a definitive list of job duties. All employees are required to be flexible and act in the best interest of the company.
CANDIDATE PROFILE
- Right to work in the UK
- CIPD (or equivalent) qualified or working towards
- 3+ years experience of managing HR, including recruitment, learning and development and partnering with the executive team in a hotel
- Experience within a hotel opening context
- Sound knowledge of employment law and resolving employee relations matters
- Ability to effectively communicate, influence and engage with individuals at all levels within the company and with external partners
- A self-starter who is creative, highly driven and results orientated and has the ability to be proactive and reactive to both anticipated and sudden changes
- Strong work ethic, agility, and clarity of thought, with the ability to complete tasks and meet deadlines under pressure, despite interruptions
- Open, participative, and collaborative style. A strong team player with excellent relationship building skills
- High level of personal integrity and confidentiality
- Willingness to have a flexible working pattern to fit in with the needs of the business
- Highly proficient in the use of Microsoft Office
- Good numerical and analytical ability
