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The Head of People & Operations will lead HR and administration, supporting recruitment, contracts, staff welfare, and training. They will co-develop a People Strategy aligned with the organisational plan, promote a positive, values-led culture, and ensure up-to-date HR policies. The role oversees staff development, performance management, and equality, diversity, and inclusion initiatives.
They will ensure best practice across staff and volunteer recruitment, onboarding, retention, and learning & development. The role also supervises internal communications, marketing, website content, and social media strategy.
Working with the Central Services & Operations Manager, the post-holder will oversee IT systems, supplier contracts, cyber security, and data protection compliance (including GDPR). They will support risk assessments, facilities, estates management, and health & safety across all sites.
As part of the Senior Leadership Team, the role contributes to strategic direction, cross-team alignment, and upholding organisational values. Occasional out-of-hours work may be required. Commitment to safeguarding, equality, and a strengths-based approach to autism is essential.
Person Specification
Essential:
- 5+ years senior HR and management experience with relevant qualifications
- Strong knowledge of HR, GDPR, and Health & Safety regulations
- Proven ability to build and maintain a positive organisational culture
- Strong leadership, communication, time management, and project delivery skills
- High IT proficiency, including database and CRM systems
Desirable:
- Experience managing supplier contracts
- All Staff Should Have:
- Excellent communication and organisational skills
- Knowledge of safeguarding and confidentiality standards
- Proficiency in Office 365
- Compassionate, self-motivated, and inclusive approach
Confidentiality
You will have access to confidential information concerning families and other service users and will be required to maintain confidentiality at all times.
Staff Benefits
- 90% of our staff say that RfA is “a great place to work”.
- Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include:
- flexible working patterns with the option to work in a hybrid way (only available for some roles)
- 25 days of leave (pro rata for part time roles) each year plus 8 bank holidays and an additional 3 Celebration days that could be used between Christmas and new year, but may be used for other religious days or significant days such as your birthday
- access to ongoing training and progress in the areas that interest you access to our wellbeing initiatives and
- an Employee Assistance Programme
- enrolment on to our pension scheme
- a supportive, warm and fun working environment made up of values driven people who are passionate about changing the world for autistic people
Application process:
In order that we adhere to Safer Recruitment processes, all applicants are required to complete an application form which must include your full employment history with clear details, any gaps in employment need to be outlined and explained. You are also required to provide details of your educational history.
In your personal statement we would like to see how you feel you meet the person specification and the requirements of the role.
If for any reason, such as due to accessibility, you feel you would struggle to complete an application form you can contact us via the below email, and we will explore other options.
To discuss the role informally or if you need to contact us you can contact the HR team via recruitment@resourcesforautism.org.uk
Please read the full JD before applying on our website. You can copy and paste the following link. https://www.resourcesforautism.org.uk/wp-content/uploads/2025/05/Head-of-People-Operations-JD.pdf
For more information, please visit our website. You can copy and paste the following link. https://www.resourcesforautism.org.uk/
Deadline for applications: 28th May 2025
Interviews: 5th and/ 6th June 2025
