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Reed HR are working alongside a Not for Profit Organisation based in North West London who are recruiting for an Interim HR & Operations Officer for initially 3 months with the plans to go permanent.
This role is hybrid, so travel into the office is required.
Job Purpose
As well as being responsible for the smooth running and management of day-to-day HR and IT operations and administration, you will collaborate with employees and volunteers across the organisation and support them with planning and managing HR activities throughout the employee lifecycle (recruitment and selection, performance management, learning and development etc.).
You will have the opportunity to support the HR & Operations Manager with the development and implementation of HR initiatives and projects aligned with organisational needs and priorities.
You will provide general support and handle all office enquiries and also be involved in managing HR systems and databases, generating HR reports and analytics, and ensuring data integrity. Additionally, you will be be expected to stay updated on HR trends and best practices to ensure our HR processes are efficient and align with industry standards.
Key Responsibilities
Human Resources
- Staff recruitment and selection (R&S)
- Ensure that line managers are kept fully informed about the R&S process and procedures and support them to fulfil their roles in relation to recruitment
- Support staff recruitment in conjunction with key staff to ensure recruitment information is current and conform to organisational policies on recruitment.
- HR policies and procedures
- Support the Operations Lead with ensuring policies are reviewed and updated on a regular basis and that staff are kept informed regularly
- Ensure policies are implemented as agreed by the Senior Management Team (SMT) e.g. exit interviews, appraisal process.
- Administer the probationary review processes
- Provide support in investigations for disciplinary and grievance procedures
- Oversee record keeping and reporting including oversight of annual leave and sickness records through the HR platform.
- Onboarding and staff training
- Manage new joiner process from offer letter through to Joining instructions and relevant DBS checks
- Ensure accurate and complete information is available to staff and included in the induction process for all new staff
- Ensure an effective induction process for all new staff, including people returning after long term absence e.g. maternity, sickness etc
- Support staff training and development processes.
Office Management & Operations Support
- Manage the administrative systems and office functions
- Provide administrative support to the Executive Director, Head of Operations and other members of the SMT
- Undertake general office duties, including dealing with post, scans and internal and external e-mail enquiries
- Provide basic level ICT support to the organisation, in liaison with the external ICT support services and the Head of Operations
- Act as the first point of contact and troubleshooting for staff ICT queries
- Ensure that all office equipment is in working order at all times
- Liaise with the IT support service and other IT consultants where necessary to ensure management of office computer network, software, anti-viral systems and related IT issues
- Add new users to the system and manage staff access to IT support
- Manage the Organisations electronic Databases
