Marine Claims Manager

• Location: City of London
• Job Type: Full-time

An exciting opportunity has arisen for a Claims Manager to join a specialist Lloyd’s of London broker based in the City. This role offers the chance to be part of a small yet knowledgeable team, managing a growing portfolio of UK and international business, with a primary focus on international yacht claims. The successful candidate will have the opportunity for career growth and to eventually oversee a larger claims department.

• Handle yacht claims from First Notification of Loss (FNOL) to settlement.
• Maintain an effective reserving policy and manage claims payments efficiently.
• Build and maintain strong relationships with insurers, the internal yacht team, and producers, ensuring transparency in the progress of claims.
• Manage claims within an agreed threshold and liaise with insurers for claims above the threshold for notification, approval, and payment.
• Communicate actively with the Finance department regarding claims settlements on behalf of insurers.
• Shape, implement, and deliver a claims strategy in association with the Management Team.
• Manage effective monthly and quarterly reporting to the Management Team, including accurate monthly claims bordereau production.
• Provide knowledge and oversight of the yacht portfolio to advise on underwriting.
• Raise Debit Notes/Invoices and Credit Notes on the in-house company system.
• Manage the workload of the part-time yacht claims assistant and others as the team grows.
• Address any other ad-hoc requirements needed by the company to support the claims function.

• Prior experience in managing marine claims, with a focus on yacht claims.
• Understanding of both the international market and Lloyd’s markets.
• Ability to prioritise and delegate effectively.
• Strong relationship management skills.
• Excellent communication and organisational abilities.
• Ambitious, open-minded, and ready to take on a growing role within the company.

• Competitive salary based on experience.
• Hybrid working model with flexibility.
• Opportunity for career progression within a reputable Lloyd’s broker.
• Supportive work environment with scope to shape and develop the role.
• Comprehensive benefits package.

To apply for this Claims Manager position, please submit your CV.