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Resident Liaison Officer - Stratford Area - Permanent, Full-Time
Are you a compassionate, proactive individual with excellent communication skills, looking to make a real difference in residents' lives? Join our team in Stratford.
The Role: You'll be the primary point of contact for residents during building repairs, ensuring they're informed, valued, and their feedback leads to continuous service improvement. This involves assisting vulnerable residents, managing complaints, and organizing consultations.
About You: We need someone caring and empathetic, with strong customer service experience and the ability to adapt to individual needs.
Requirements:
- Experience with vulnerable residents and customer service is essential.
- Full Clean UK Driving Licence required (company vehicle provided).
- Flexibility for travel and occasional evening meetings.
Benefits:
- Salary: 27,000 per annum
- Company Vehicle
- Annual Leave: 22 days (increasing to max 27)
- Perkbox & Long Service Awards
- Paid Volunteer Day
If this opportunity interests you, we'd love to hear from you!
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
