Facilities Operations Manager

Facilities Operations Manager - London

My client a market leading provider of FM and IFM services are looking to appointment an experienced Facilities Operations Manager to manage 3 of their biggest clients across 2 buildings in London.

Job SummaryThey are seeking an experienced and dynamic Operations Manager to take charge of their Client Operations in London, with a vision to expand across the UK. The successful candidate will be responsible for P&L, Growth, Service Delivery, Client Relationships, and general operational admin support (including invoicing, general admin, and procurement). This role also involves ensuring Quality Compliance, Health & Safety, operational training, contract mobilisations, and FM Services.

Key ResponsibilitiesFull FM Operational Performance of all Clients.Operational & Service Delivery Responsibilities.P&L Performance – Achieve Group Budgets and Financial Targets for all client contracts.Drive and Implement Cost Saving Improvements across Group Operations.Manage and provide FM Admin reports .Support and Lead the Growth ambitions Enhance FM Manager Capability through the delivery of coaching, training, and support to managers’ performance.Client Focal Point for compliant service delivery, governance, and compliance to ensure complete adherenceProvide Technical and Managerial Support to Reports and Business.Support and Translate the Strategic Development of the Group Business Support and Develop Operational Delivery Team Capability Manage the Client Relationship Drive and Measure Compliance with KPI and Audit requirements with FMEnsure Full EHS & Quality Compliance, legislative, CLIENT, and health, safety with operational teams.Drive/Develop Analytics Capability within the operations teamEnsure Safety, Health & Environmental Performance of the company is implemented in line with policies.

Education:Desired Practical EHS Management qualification.Desired Bachelor’s degree in Facilities Management, Building, Construction, Hospitality, or another FM-related field.Desired Master in Industry Related Field, FM, Business Administration, or Construction.

Experience:At least five years of leading and management experience working with corporate clients and leading IFM teams.Experience leading multi-disciplined Technical & Non-Technical Teams, Soft and Hard Services Contracts in multiple Industry Sectors, Life Sciences, Education Technology, Manufacturing & Corporate Environments.Experience in managing Financial Profit & Loss, Budgets for businesses>€5M.Experience managing Vendors and supply chain optimisation to deliver bottom-line improvements.Experienced Client Relationship Manager, operating at Senior Management Level.Experience and Knowledge of working with Computer Facility Management Asset Software.Able to adapt in a fast-paced working environment and versatile in meeting client- changing needs and requirements.Significant practical experience of problem-solving issues in a dynamic/diverse environment.Experience of investigating discrepancies and reporting objectively.Experience of leading and managing change. 

The position will be working 4 days per week (days TBC) paying a salary of up to 40k 

They may consider a postholder at 5 days per week (for the right person) Salary up to 50k

The successful candidate would be primarily based on the client's sites in London and in the office in either London or Newbury when required.