Operations Executive

Do you have Operational experience within the Travel Industry? Do you have impeccable attention to details? Are you available for an immediate start on a 6 month FTC.

We are working with a Specialist Travel company, who are offering a fantastic opportunity to join their operations department.

They are looking for an enthusiastic and organised individual, who has a desire to ensure that every client has the greatest experience possible on their trip - ensuring everyone run smoothly and they have the trip of their lifetime.

Responsibilities:

• Booking Support
• Cross-checking bookings and invoices against travel itineraries.
• Work closely with sales consultants to resolve booking confirmation issues.
• Ticketing flight and handle airline schedule changes.
• Client and Supplier Interaction
• Respond to holiday-related queries from clients and agents via email.
• Liaise with suppliers and partners to ensure all final travel arrangements are correct and in place.
• Documentation and Systems: Prepare and send travel documents at the time of booking and before travel.
• Help maintain accurate product details and rates in the booking system.
• Maintain your knowledge of all systems within the business to keep up to date on the best ways to support your Sales Team colleagues and clients alike.
• General Admin: Handle varied administrative tasks as needed to support the team.
• Pay meticulous attention to detail in every aspect of your work

Skills / Experiences required:

* Have experience in booking / managing flights using Amadeus!

* Are passionate about delivering exceptional customer care and building genuine relationships with clients.

* Pay close attention to detail and thrive on accuracy in all aspects of your work.

* Are adaptable and comfortable with taking on a wide variety of tasks as they arise.

* Can proactively anticipate needs, staying one step ahead to ensure a smooth experience for both our clients and your team members.

The package:

• Competitive salary : 28,000 - 29,000 (negotiable dependant on experience)
• Monday - Friday flexible working hours Hybrid 2 Days in London
• Modern offices based in London
• Fantastic benefits
• 6 Month fixed term contract

Interested?

Please click APPLY or contact (url removed) or call (phone number removed)