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Job title: Air Conditioning Service EngineerSchedule: Monday to Friday, 8am to 5pmJob type: Temporary to PermanentBenefit: Company vehicleMust be over 21yrs of age to ApplyAre you passionate about delivering top-notch service while ensuring the comfort and safety of customers? We are seeking a meticulous and customer-focused individual to join our team as an AirCon Service Engineer.Key Responsibilities:- Conduct servicing and preventative maintenance on customers’ air conditioning systems with precision and care.- Identify and recommend additional services to enhance customer satisfaction.- Maintain accurate administrative records promptly.- Handle equipment responsibly and ensure its proper care and control.- Foster regular communication with customers and our head office to ensure seamless operations.- Meet and exceed key performance standards through adaptability and flexibility.Person Specification:- Customer-focused with a dedication to exceptional service.- Excellent customer service skills with a methodical approach to work.- Ability to plan, organise, and prioritise tasks independently.- Strong communication skills, both face-to-face and over the phone.- Inquisitive nature with a desire to continuously learn and improve.- A supportive team player willing to travel and stay overnight if necessary.Skills Experience, and Knowledge:Essentials- Technical expertise in servicing fixed split & multi-split air conditioning systems.- Proficiency in working at ceiling height and lifting heavy loads as required.- Experience in lone working within a business-to-business service industry.- Familiarity with safety, quality, and environmentally sensitive industry practices.- Experience in remote work under a control centre.- An electrical or mechanical background is advantageous- Valid UK driving licence.- CV to applyWorking Towards:- Heating, Ventilation and Air Conditioning (HVAC) vocational qualification.- Experience with VRV/VRF Air Conditioning Systems from various manufacturers.- Certification in Safe Handling of Refrigerants (C&G 2079 or CITB J11).Performance Measures:- Maintain a clean and well-organised service vehicle.- Present yourself professionally at all times.- Build a strong reputation with customers, reflected in positive feedback scores.- Ensure quality audits reflect minimal non-conformances.If you're ready to take on this exciting opportunity and be a part of our dynamic team, submit a CV highlighting your relevant experience, and embark on a rewarding career! Apply Now!
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