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Hotel Café Royal enjoys an unrivalled setting on Regent Street where the elegance of Mayfair, energy of Soho and sophistication of St. James combine. It's where history, culture, business and the stage are just steps away. That's one reason why, for 150 years, people who make a difference have made their way through these doors. For Oscar Wilde and Muhammad Ali, Winston Churchill and David Bowie, David Chipperfield and Albert Adrià, Hotel Café Royal has always been the vibrant living room of London, the place to convene, converse and celebrate.
The Grill Room, established in. 1865, we are very proud to serve our traditional Afternoon Tea. The seasonal menu variations have been created by our Executive Pastry Chef, Loic Carbonnet, and his team. The experience begins with an array of classic tea sandwiches, before moving on to homemade scones served with strawberry preserve, earl grey jelly and clotted cream. Finally guests enjoy a selection of delicate patisseries created by our Executive Pastry Chef, Loic Carbonnet, and his team.
The Grill Room is open only from Monday to Sunday, from 12.00pm midday to the last sitting at 5.30pm.
As a Host/Hostess you’ll be on hand to welcome, sit & farewell guests, deal with queries, process reservations & payments, provide information and organise table plans. In between, you will also assist with clearing tables, neatening furniture and any other duties as required. Most importantly you’re there to see beyond the obvious and to ensure that all guests if near or far are personally attended and to create an exceptional first and last impression during their time in our premises.
Your Profile
- Previous experience as a Hostess ideally gained within a brasserie in a luxury hotel, a casual fine dining restaurant or the like
- Excellent knowledge and appreciation of food & wine
- Your communication skills will be exceptional with the confidence to build strong working relationships and connect with guests visiting us from all over the world - fluent level of spoken English is essential and another language is advantageous
- Immaculate personal grooming
- Flexibility to work weekends
The Benefits
- Pay of up to £32,000 per year including service charge
- Access to heavily discounted friends and family rooms rates across the Set Hotels
- Two complimentary rooms nights per year in London, Paris or Amsterdam (after 1 year of employment)
- Up to 50% colleagues discount in all our food and beverage outlets
- Colleague wellness sessions in our Akasha spa each month including osteopath, podiatrist, yoga and fitness classes (as well as staff discounts on spa treatments)
- Regular social events, including our infamous Summer Party (August) and Black-Tie Annual Awards dinner (January)
- Christmas celebrations, including colleague lunch, children’s party and Christmas gift
- Automatic membership of the company’s life assurance scheme from day one
- Generous discounts on retail and dining in Central London through the West End Club app
- Mental health support including Employee Assistance Programme (EAP) and mental health champions in all departments
- A variety of external benefits including gym discounts and free eye tests
- Cycle to work scheme and season ticket loan
- A wide range of both internal and external training and development programmes to support all of our colleagues’ career progression
- The usual bits and bobs such as free meals on duty, uniform laundry, pension & holiday
