The Lansdowne Club is a private members Club in Mayfair, London, with over 8500 Members worldwide. Striving to be the best social, sports and residential Club in London, the amenities include: 73 bedrooms, fine dining restaurant, a brasserie, café, ballroom, 6 function rooms and top of the range sports facilities including a swimming pool, steam room, squash courts, fencing, a gym, a studio, and treatments.
OurFood and Beverageteam at the Lansdowne Club is now seeking to recruit:
Restaurant / Dining Room Manager
Duties include
Your Role
To manage the daily operation of the DiningRoom, ensuring a consistent level of presentation and customer service is achieved using the allocated resources as effectively as possible.Liaising on a regular basis with other departments to share and ensure that you have the most up-to-date information.
You will provide support and assist the Head of Food and Beverage in running the daily operations of the other F&B outlets as and when required.
Your Team
You will be managing the dining room/restaurant team and reporting to the head of food and beverage.
Responsibilities
- To ensure that service in the Dining Room is smooth and organised, and that duties are allocated on a daily basis.
- To ensure staff are working smart and productivity is high.
- To follow up and check the Dining Room is set correctly and mise en place is always ready before service.
- To ensure the operation is always supervised and that we provide all members and guests with a high standard of service and customer care.
- To ensure that all staff in the Dining Room are smartly dressed following the companys standard.
- To liaise with the Head of Food & Beverage to ensure training and development is carried out as described in the SOP manual.
- To always keep positive and motivate your team.
- To prepare the rota and ensure optimum staffing levels.
- To liaise with Head Chef about Dish of the Day, items out of stock, ice cream selection
- and Menus in general to prepare and update.
- To ensure consistent levels of food presentation and quality is achieved (trying coffee,juice, food when necessary).
- To regularly update the Dining Room SOP manual liaising with the Head of Food & Beverage.
- To encourage up selling and promote the Dining Room at every possible occasion.
- To organise regular inventories of operating equipment and ensure breakages are recorded and minimised.
- To ensure the Dining Room is maintained in a clean and hygienic state and that cleaning schedules are being used.
- To report any maintenance defects to the Maintenance team & follow up.
- To liaise with the Head of Food & Beverage to ensure that business opportunities are maximised, selling the Dining Room in the evening etc.
- To follow up and provide feedback on member comments, suggestions on anycomplaints or special requests liaising with the Head of Food & Beverage.
- To ensure agency timesheets are prepared/completed correctly, liaising with Head ofFood & Beverage.
- To make sure all checks are accurate, and your shift closed at the POS after service (breakfast).
- To ensure Dining Room keys and cash is handed over to the Night Manager when closing (Dinner).
- To ensure that the still room and Wine dispensary areas are kept in a clean & well-maintained condition at all times.
This is not a complete list of all your duties & responsibilities.
Management reserves the right to make any reasonable variations to the job description, and it is subject to change.
The ideal Restaurant Manager:
The right person should be well presented, calm, cool and be able to think quickly under pressure. You must have good customer service skills by being a good communicator and be happy to talk and answer Members queries. Be a team player and assist your colleagues. You must be able to think and act on your own initiative. The candidate must be flexible with shifts patterns.
Please note that you must be eligible to live and work in the UK to be considered for this position.
If you haven't heard from uswithin 14 days, please consider yourapplicationto have beenunsuccessful.