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- Fire alarms engineer
- Maintain fire alarm systems
- Company Van provided
Client Details
UK's largest independent, fully accredited National Fire Safety Business's. We design, supply, install, commission and maintain fire alarm systems and associated equipment, including all third party equipment and emergency lights
Description
Field Fire Alarm Engineers attend customer sites, within their allocation regional area to fulfil our business contracts. Completing planned preventative maintenance of fire alarm systems and fire safety equipment, attending call outs, fault finding and the installation of small works. Ensuring compliance with industry standards and excellent customer service.
- Follows health and safety guidance, always working in a safe manner, with the correct PPE, uniform and equipment required for the assigned work.
- Proactively feeds back on-site issues to the Field Services Manager.
- Provides excellent customer service when responding to customers.
- Responds to emergency call outs and unscheduled work as they arise, attending sites in the most efficient and cost-effective way while meeting customer's Service Level Agreement (SLA).
- Attends return calls - to ensure remedial work is completed within Service Level Agreement (SLA) timescales specific to customer.
Profile
Good communicator, approachable with a positive attitude.
Customer service focused.
Organisation skills, such as time management and prioritising.
Applies a problem-solving approach taking accountability for own actions.
Good IT skills.
FIA Foundation with extensive knowledge of BS5839.
Fault finding knowledge.
Modification of Fire Safety Systems configuration
Job Offer
- Hybrid role
- company van
- Uniform provided
- Overtime available to
- Monday to Friday
