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Digital Project Manager - Pension's experience

Digital Project Manager - Pension's experience

Lorien

Posted 12 hours ago, valid for 19 hours

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

The position is for a Digital Project Manager with a focus on pensions experience, offering a 3-month initial remote contract with some required travel.
Key responsibilities include delivering internal web applications for account, contact, and case management for pensions administrators, as well as a member mobile app.
Candidates should have experience in integrating AWS with MS Dynamics for contact center workstreams, including telephony and chatbot capabilities.
Pensions experience is highly desirable, and applicants should have a background in digital project delivery.
The salary for this role is competitive, although specific figures are not disclosed, and relevant experience in digital project management is required.

Digital Project Manager - Pension's experience

My client are looking for a Digital Delivery/ Project Manager to work on a 3 month initial remote contract with some ad hoc travel.

Key Skills

Delivery of Internal web application/solution to provide:
- Account Management, Contact Management and Case Management for Pensions administrators
- Knowledge Base, Interactions Management and Marketing for Digital Engagement Team
Delivery of Member Mobile App:
- Uses the functionality/core journeys from broader Digital Product deliveries as a basis for a broader roll out across Pensions
Pensions experience is highly desirable
Delivery of Contact Centre specificworkstreams which will integrateAWS (Contact solution) with MS dynamics product suite including:
- Telephony: Core capability for telephony configured for client specific deliveries
- Chat/Chatbot: Core Chatbot and Webchat (agent assist) capability for voice configured for client specific deliveries
- WFM: Workforce management for contact centre

Please apply!

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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