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Customer Journey Business Analyst (Salesforce + alternative technologies)
Location- London/twice per week , Start date- ASAP
Contract Type- Permanent , Hours- Full Time, Salary - 60,000-65,000 + Benefits
Are you looking to take that next step in your Customer Journey career. This organisation are a Global Travel Business
The Successful applicant will be offered a highly competitive salary, in addition to various benefits.
Key responsibilities
- Produce detailed user stories and test case scenarios
- Provide Quality Criteria to assist with definition of test strategy, test planning, system testing and UAT planning, including the provision of test data and expected results.
- SME in the business processes and how IT systems are used in support of them
- Manage stakeholder expectations using a robust communications strategy
Requirements
- Stakeholder management and engagement skills including Business, IT and 3rd Party Vendors
- Take ownership and responsibility to identify issues and risks and drive stakeholders to resolution and management of these.
- Excellent communication skills. Must be able to communicate at both a technical and non-technical level
- Problem solving and analytical skills to assist the team to identify and remove obstacles
If you are interested in this role, please send all enquires to (url removed)
