Head Waiter/waitress

Title: Head Waiter/Waitress

Location: Mayfair, London

Salary: £16.50/hour - 45 hours/week

I'm currently looking to recruit a talented and experienced Head Waiter or Head Waitress to lead our client's exceptional team and elevate their guests' dining journey to new heights.

As the Head Waiter/Waitress, you'll be the face of the restaurant, orchestrating seamless dining experiences.

 Responsibilities:

• Leading and motivating our team of wait staff to deliver exceptional service.
• Ensuring smooth operation of the dining room, from seating arrangements to meal service.
• Anticipating and addressing guests' needs and preferences to provide personalised service.
• Collaborating with the kitchen team to ensure timely and accurate delivery of orders.
• Upholding high standards of cleanliness, organisation, and presentation in the dining area.
• Handling guest inquiries, feedback, and concerns with professionalism and empathy.

Qualifications: 

• Previous experience in a similar role within the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong attention to detail and a passion for delivering exceptional customer service.
• Ability to remain calm and composed in a fast-paced environment.

If you're ready to be part of a dynamic team committed to excellence, please apply now!