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Position: Full-time Waiter/Waitress
Location: Mayfair, London
Work Schedule: Full-time (Tuesday - Saturday)
Starting Date: Immediate
Reporting to: General Manager
About Pollen Street Social
Pollen Street Social stands as Jason Atherton’s inaugural solo venture in the UK, lauded as the premier new restaurant in the nation by the esteemed Good Food Guide and distinguished as London’s foremost new fine-dining establishment by Time Out. Garnering a coveted Michelin star within a mere six months of its inception, Pollen Street Social epitomizes culinary excellence.
Key Responsibilities
As a Full-time Waiter/Waitress at Pollen Street Social, your role transcends conventional service duties. In addition to core responsibilities, we expect you to undertake supplementary tasks that enhance the refinement of our dining experience.
These Responsibilities Encompass
- Maintaining current knowledge of our dynamic seasonal menu and ingredient sourcing. Offer comprehensive insights into each dish, detailing preparation techniques and the provenance of key components.
- Playing an integral role in the orientation of new waitstaff, imparting your profound understanding of service standards, etiquette, and the distinctive hospitality ethos synonymous with Pollen Street Social.
- Serving as a conduit for soliciting guest feedback and recommendations, facilitating their interaction with the management team to continuously elevate our service and offerings.
- Assisting in the setup and breakdown of dining areas, ensuring impeccable presentation and cleanliness standards are upheld.
- Collaborating with the kitchen team to ensure seamless coordination between front and back-of-house operations, guaranteeing prompt and efficient service delivery.
- Maintaining a thorough understanding of allergens and dietary restrictions, offering tailored recommendations and alternatives to accommodate guest preferences.
- Actively engaging with guests to anticipate their needs, providing personalised service to enhance their overall dining experience.
- Participating in regular team meetings and training sessions to stay abreast of new procedures, menu updates, and service enhancements.
Qualifications and Experience
To excel in this role, you should possess:
- Substantial prior experience in a similar capacity within an esteemed restaurant, ideally at Multi Rosette or Michelin Star level.
- A profound comprehension of exemplary guest service, consistently surpassing expectations.
- A warm yet professional disposition.
- Exceptional communication abilities, effortlessly forging connections with guests.
- Thorough knowledge of gastronomy and beverages.
- Great time management proficiencies.
Benefits
We offer a competitive compensation package, incorporating 28 days of annual leave, escalating with tenure. Moreover, you will relish meals during shifts and a complimentary birthday luncheon for two. Pollen Street Social presents exceptional career advancement prospects, including opportunities for progression to our international venues in Dubai, Shanghai, and Switzerland.
If you are enthused by the prospect of embracing these expanded responsibilities and contributing to the enduring triumph of Pollen Street Social, kindly apply now by submitting an updated CV.
Please bear in mind that we will be reviewing applications on an ongoing basis, thus prompt submission is advisable to avoid missing this opportunity. Should your application be successful, we will contact you to arrange an interview.
Applicants must hold eligibility to work in the UK, as sponsorship cannot be provided.
