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About us…
The latest addition to the Big Easy family, our Westfield restaurant brings our laid-back Bar.B.Q style to Stratford, East London.
A heady mix of home-style cooking, fresh East Coast lobster, an exciting cocktail menu and – of course! – live music every night.With space for 250 guests across two floors as well as an expansive outdoor terrace, there’s plenty of room to enjoy a classic Big Easy night out.
With over 500 different spirits, our nine-meter terrace bar is the perfect spot to start the evening, or visit the dedicated first-floor rum bar. Catch up with friends over our famous Slushy Margaritas and Piña Coladas, or choose from the award-winning wine list.
FOR THIS POSITION MINIMUM OF 2 YEARS EXPERIENCE IN HIGH VOLUME FULL SERVICE RESTAURANT
Full time and part time with Flexible Hours
Responsible for
• Delivering exceptional service
We offer:
• Up to £20 per hour including Cash Tips
• No late night shifts
• 30-40h per week
• Flexible schedule
• Fun working environment
• Discount in our venues
• Free staff food on duty
• Opportunities for progression
Must have attributes
• Service focused
• Business aware
• Driven to deliver
• Collaborative
• Personally credible
• Curious
• Decisive thinker
• Skilled influencer
• Courage to challenge
• Role model
How my role contributes to outstanding service for customers:
To support the front of house team to create and maintain the quality of operation, service and product that reflects the company’s reputation.
Things you must be able to do:
• Always demonstrating the best possible level of service.
• Ensuring your allocated tables are taken care of during service.
• Continually building upon your company and product knowledge.
• Taking orders and processing them on EPOS.
• Reporting any problems or issues with guests to the manager on duty.
• Taking food and drink orders to tables.
• Working in accordance with the Food Safety Act, health and safety regulations and The Licensing Act.
• Ensuring that the Restaurant remains tidy and is set-up for next the next service.
• Being presented with a clean well ironed shirt and apron, permitted jewellery only, and clean and tidy nails and hair.
• Working the till area, making hot beverages and preparing cutlery and side plates for service.
The usual stuff
Job descriptions are great for outlining the key parts of your role but will never be considered an exhaustive list of duties, responsibilities, qualifications and skills associated with your role. You may be required to do other duties by supporting projects, initiatives and duties that may broaden your experiences and develop greater awareness of the business and our customers. In our opinion, that is what makes hospitality such an interesting and diverse industry to work in!
