Back to search
Operations Coordinator PermanentSalary – Up to £35KLoughborough – LE12Hours – Monday to Friday 37.5 hours per week
Operations Coordinator / Administrator / Office Coordinator / Loughborough / LE12
Main duties and responsibilities of the Operations Coordinator:
- Coordinate and support internal/external training events, both in-person and virtual, including logistics, registration, and attendee communication.
- Client Engagement, acting as the primary point of contact for client interactions, ensuring a positive and professional experience, as well as acting as support for virtual/live programmes.
- Responsible for maintaining operational systems and standards for the day-today running of the business and office, including Health and Safety and stock ordering.
- Support internal team with the management and maintenance of internal CRM.
- Be responsible for data input, analysis and reporting of data from external/internal providers or programs in compliance with current GPDR legislation. E.g. webinar attendees, learning progress reports and sales trackers.
- Support Digital Team and wider business in the creation of bespoke materials for internal and external use.
- Support Digital Team to monitor and analyse digital marketing campaigns, generate reports, and provide insights to improve performance using internal CRM systems.
- Support Digital Team with the creation and maintenance of digital assets, including website content, social media posts, and email campaigns.
Experience/knowledge requirements for the Operations Coordinator:
- Ability to work full-time from our office location.
- Excellent organisational and multitasking skills with a keen eye for detail.
- Strong written and verbal communication skills.
- Proficiency with ICT.
- Proficiency in using CRM’s ideally Salesforce and Active Campaign.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with creative design tools is desirable.
Please contact Molly @ The Recruitment Group on the contact details provided
