Housing Officer

Your new company
You will be working for a large public sector organisation based in Leicester covering your own geographical patch.

Your new role
The post is responsible for comprehensive assessment of tenant's needs in respect of any risk to tenancy, visiting tenants at home to explore options and solutions, agreeing a support plan, and delivering support directly or in partnership with other teams or agencies. The post will aid in all housing management tasks, contributing to effective estate management. You will work closely with other teams to ensure an integrated approach. You will think beyond established practices to create innovative solutions for tenants to build personal capacity and encourage independence. Keeping accurate records of case management and producing clear performance information to demonstrate practical outcomes for clients and customer-focused service in response to a wide range of housing related support needs:

• Conducting customer visits to assess any support requirements, facilitating the delivery of this support, or referring to other agencies where required.
• Referral to Adult Care services, social services, and medical care
• Addressing welfare and safety concerns through signposting to other support agencies
• Supporting tenants to achieve personal goals and social contact through local networks. Tackling low level tenant vulnerability where there is a potential for breaches of tenancy conditions.
• Tenancy risks linked to debt and financial exclusion.
• Advice in relation to Aids and Adaptations
• Assisting the Housing Manager in ensuring effective housing management arrangements and enforcement as requested

What you'll need to succeed
UK Driving Licence - You will be required to travel within your patch of clients.Industry Knowledge - Previous experience as a Housing Officer or Housing Assistant is essential to be considered for this role.

What you'll get in return
You will receive a competitive hourly rate and will receive holiday pay accrual. You will also have access to training and will be given a company laptop and will be able to claim mileage.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Abbie on 01782 958912.

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