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Call Centre Manager Sales Manager

ACS Performance
Posted 16 days ago, valid for a month
Location

Luton, Bedfordshire LU2 7JT

Salary

£30,000 - £50,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Salary: Market leading OTE
  • Experience required: Proven track record in Estate agency branch management or contact centre management
  • Key responsibility: Reporting to Senior Management, managing team performance, forecasting, dealing with issues and complaints
  • Skills required: Driven with leadership skills, excellent communication, self-motivated, professional, articulate, numerate, computer literate, innovative
  • Year of experience required: Not specified

Strong Potential for Career Progression - Regular Bonus and Incentives schemes!

Do you have a track record of delivering outstanding customer service results? Are you a positive individual who enjoys a fast-paced vibrant work environment and can install this in other managers and teams? Do you have a passion for helping people develop and progress at all levels? Can you inspire and develop your teams? If yes, then we are looking for you to join and manage our Sales team within our Estate agency Call Centre based in Houghton Regis. Supporting our branches with converting sales leads into bookings we are looking for someone to drive team performance and grow our business further. If you have a proven track record in Estate agency branch management, and or contact centre management. We have a career opportunity and market leading OTE available for the right candidate with ongoing senior management training.

Key responsibility as a Sales Manager

  • Reporting to Senior Management and competent in knowing your business, figures and KPIs. Highlighting any issues of concern and successes
  • Maintaining high standards across your teams and managing performance through audits, KPIs and 121's
  • Forecasting, data analysis and management of under performance
  • Deal with any issues or complaints swiftly, escalating to your Senior Sales Partner where applicable
  • Responsible for recruitment for your team, managing headcount and budget

Skills and experience required as a Sales Manager:

  • Driven with fantastic leadership skills and attributes
  • Excellent listening and communication skills
  • Proven track record in Estate agency management or contact centre management
  • Good self-motivator, able to work on own initiative with minimum supervision
  • Professional in appearance, manner and attitude
  • Articulate, literate, numerate and computer literate
  • Innovative and forward thinker

ACS are recruiting for a Sales manager. If you feel that you have the skills and experience required in this advertisement to be a Sales manager, please submit your CV including an outline of your experience as a Sales manager It is always a good idea to include a covering letter outlining your experience as a Sales manager with your application as this will enhance your chances of selection and improve your prospects of landing the Sales manager role you desire.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.