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Facilities Helpdesk Scheduler

GH Engage Limited
Posted 23 days ago, valid for a month
Location

Maidstone, Kent ME15 6YQ, England

Salary

£30,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Facilities Helpdesk Scheduler position in Maidstone offers a permanent opportunity with a salary range of £28,000 to £30,000.
  • This full-time, office-based role requires candidates to have experience in facilities administration and helpdesk operations.
  • Key responsibilities include planning and monitoring PPM jobs, managing engineer worksheets, and ensuring KPI targets are met.
  • The position also involves administrative tasks such as raising purchase orders and coordinating with subcontractors for PPMs.
  • Candidates should be prepared to cover for staff absences and undertake reactive help desk training as needed.

Facilities Helpdesk Scheduler- Maidstone- 28k-30k- Permanent Opportunity. Office Based Full time

My client a leading Facilities and Maintenance Provider are currently recruiting for an experienced Facilities Helpdesk Administrator to join their team based in their Head Office.

This is a full time office based position- Monday to Friday 8.30-17.30

Duties

  • General Administration duties
  • PPM planning, releasing and allocating jobs
  • Monitor and progress PPM jobs
  • Content checking of engineer worksheets
  • Cross referencing of engineer worksheets for job numbers, signatures and dates
  • Renaming of worksheets adhering to a standard format naming convention
  • Ensure PPM KPI's are maintained at 100%
  • Zero cost jobs
  • Raising Purchase Orders
  • Arrange, monitor and progress subcontractor PPMs
  • Chase engineers and subcontractors for completion paperwork and file as directed
  • Issue the All Released PPM spreadsheet to client within four days of period end
  • Raise remedial jobs when required
  • Undertake reactive help desk training to become competent in order to cover when necessary
  • Follow protocol at all times
  • Cover all contracts as required during staff absences

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