Office Manager

A leading Firm of Chartered Loss Adjusters who have an enviable reputation within the Industry providing an excellent first-class service to their clients, are now seeking an experienced Office Manager to join their team based in Kent, where you will oversee the administration team as well as working closely with the Managing Director and team of field based Loss Adjusters.

• This is an exciting role where you can really make the role your own.
• You will ensure the smooth day to day running of the office helping the team provide the full range of Claims Services within the Property Market including HNW, Domestic and Commercial as well as specialist Niche fields for clients who have suffered an insured loss.
• As an experienced Office Manager, you will be responsible for overseeing the day to day running of the office.
• This is a full-time role Monday to Friday working from their Kent base, free parking is provided.

What you will be doing:

• Oversee the day to day running of the office
• Provide guidance and support to the team of administration and claims handling staff
• Ensure compliance is adhered to and general HR duties
• Provide support in helping the team manage diaries ensuring claims are up to date
• General typing of documents, filing, dealing with incoming enquiries/queries
• Ensure the team administration team are performing and adhering to SLA’s.
• Put together reports for Management.
• Oversee the in-house IT Systems as well as third-party bespoke systems.

About you:

• Experienced in the day-to-day management of an Office environment.
• A background of working in a Loss Adjusting or Insurance Claims environment
• The ability to manage a team of administration staff.
• Exceptional communication skills, verbal, written and face to face.
• A strong IT background with experience of using multiple Insurer systems.
• Thrive on working in an office environment and want to provide an excellent customer service