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Academic and Support Services Officer

Talent.AI Limited
Posted 5 days ago, valid for 23 days
Location

Manchester, Greater Manchester M15, England

Salary

not provided

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Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The client is seeking an Academic and Support Services Officer to enhance student support operations in Manchester.
  • Candidates should possess university-level qualifications and have at least two years of experience in administration and customer service within an educational setting.
  • The role involves managing academic timetabling, student inquiries, and collaborating with various teams to ensure a positive student experience.
  • The position offers a full-time, hybrid work schedule on a 6-month fixed-term contract, with the possibility of extension or permanence.
  • The salary for this role ranges from £24,350 to £28,150, along with generous holiday entitlement and a supportive work environment.

Are you passionate about supporting students on their academic journey? Do you thrive in a fast-paced environment where every day is different? Ready to make a real difference in the lives of students? Our client is currently looking for an Academic and Support Services Officer to join their busy team in the heart of Manchester!

As the Academic and Support Services Officer (ASSO), you'll be central to the smooth running of our academic and student support operations, ensuring an exceptional student experience. With strong organisational skills and a sharp eye for data, you'll support everything from academic timetabling to student enquiries, helping to create a positive and seamless student experience. Collaborating with the Director of Academic and Support Services, academic teams, and external partners, you'll play a vital role in delivering high-quality academic and student support.

Hours of Work: Full-Time, hybrid; 6 months fixed term contract with the potential to extend or become a permanent post at the end of the fixed term period

Academic and Support Services Officer Requirements:

  • University-level qualifications.
  • Proven experience in administration
  • Proven experience of working in a customer services/ education front of house service
  • Proven experience in data handling
  • Strong interpersonal skills, and can lead and communicate with people from a diverse range of cultural and educational backgrounds.

Academic and Support Services Officer Benefits:

  • Salary ranging from £24,350, to £28,150
  • Opportunity to work in a vibrant and diverse educational environment.
  • Generous holiday entitlement plus bank holidays.
  • Supportive and inclusive work environment that values diversity and innovation.

Meet the Organisation: Who We Are and What We Do

They are on a mission to revolutionise higher education by combining academic excellence with practical skills. Their team is dedicated to fostering a supportive environment that empowers students to thrive, equipping them with the tools needed for a successful future.

If you think you are suitable for this Academic and Support Services Officer role and are ready to embark on a rewarding journey with us, please apply now! We can't wait to hear from you!

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.