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- Technology Strategy: Define and implement a future-ready IT roadmap aligned with business goals.
- Digital Transformation: Lead the integration of advanced technologies to enhance customer experience and operational efficiency.
- Infrastructure & Systems: Ensure robust, scalable, and secure IT infrastructure across all locations.
- Data & Analytics: Build enterprise-wide data capabilities, including governance, platforms, and analytics.
- Cybersecurity: Develop and maintain a strong cybersecurity framework to protect systems and data.
- Leadership & Culture: Build and lead a high-performing technology team, fostering innovation and continuous improvement.
- Vendor Management: Manage key technology partners and service providers to ensure quality and value.
- Executive Collaboration: Work closely with senior leadership to identify and deliver technology-driven business opportunities.
Key Leadership Attributes
- Enterprise IT & Multi-Site Expertise: Proven success in designing and leading technology strategy across complex, multi-location retail or service environments, ensuring integration, scalability, and operational excellence.
- Entrepreneurial & Strategic Mindset: Thrives in fast-paced, founder-led or high-growth businesses, balancing long-term vision with hands-on execution.
- Data & Technology Leadership: Strong track record in building and scaling enterprise data strategies, platforms, and governance frameworks.
- Team Builder & People Leader: Skilled in developing, mentoring, and leading high-performing technology and data teams.
- Agile, Visionary & Collaborative: Comfortable navigating ambiguity, driving innovation, and building strong cross-functional relationships to align technology with business goals.
