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IT Applications Support Analyst

Eutopia Solutions ltd
Posted 22 days ago, valid for 23 days
Location

Manchester, Greater Manchester M17 1DJ, England

Salary

£25,000 - £35,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Position: IT Applications Analyst
  • Location: Manchester with flexible Hybrid working
  • Salary: Not specified
  • Experience required: Must have experience working in a large scale formal corporate environment
  • Year of experience required: Not specified

IT Applications Analyst - Manchester with flexible Hybrid working

Our client, a Global leader in their field, is looking to an IT Applications Analyst to compliment their Manchester based team.

You may already be in an IT Applications Analyst support role, or perhaps looking to transition from a helpdesk role where you have gained relevant experience.

With offices internationally, they have a workforce of around 6000 and you would be joining an established talented team of Technology professionals.

You would be part of a Team responsible for supporting the design, implementation, and maintenance of the enterprise software application platforms. They are a Microsoft house but also support a number of industry specific platforms for which full training can be offered.

You will also be tasked with assisting with user training needs and so excellent interpersonal skills are required and the ability to translate technical terms and issues to a non-technical audience.

Continuous professional development is encouraged, and they enjoy engaging with individuals that are looking to challenge technology. There is a very flexible hybrid working pattern offered and they also offer a bonus and benefits package in addition to the base salary.

Some duties will include:

  • Proposing enhancements and new software solutions
  • Troubleshooting software problems for internal stakeholders
  • Installing, maintaining, and upgrading software
  • Assisting with the creation of training materials and delivering training to regional trainers and to end-users regarding specialized applications

Experience and essential skills include:

  • A demonstrable knowledge and proficiency in the administration and deployment for a wide variety of software programs, including Microsoft Windows Enterprise, Microsoft Windows Server, and the Microsoft Office Suite
  • Experience with SQL
  • Excellent customer service skills are an absolute necessity - you will interact with stakeholders at all levels across the organisation and should feel confident in offering training and guidance to users
  • You will have experience with enterprise class software installations and upgrades, training and technical documentation
  • You must have experience of working in a large scale formal corporate environment

Eutopia Solutions Ltd ("Eutopia") is acting as an Employment Agency in relation to this vacancy.

Eutopia is an equal opportunities employer and positively encourages applications from any suitably qualified and eligible candidates.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.