Account Manager

Position: Account Manager

Location: Manchester

Salary: Up to £40k (negotiable depending on experience)

The Company: Packaging & Production

The Role:

• My client is looking for an Account Manager to join their growing Accounts Team
• Your main responsibility will be leading day-to-day client relationship management, which includes effective communication, understanding their needs, and ensuring their satisfaction.
• Additionally, you will oversee delivering a continuous succession of packaging projects to meet the client's requirements and expectations.
• As an Account Manager, you will establish and maintain relationships with client contacts, building an understanding of the Company's and the client's industry, business, and products.
• Involved in the creation and implementation of the account strategy to support and deliver business growth and profitability.
• Develop a strong working relationship with the client.
• Ensure that the delivery is maintained once new business has been identified.
• Key client contact, on and off-site, client meetings and presentations
• Development and growth of the services provided by the supplier are essential to building relationships with clients.
• Producing work documentation on time for the right first production.
• Ensuring client expectations are met or exceeded.
• Measurement of performance levels and conducting reviews
• Provide budget and forecast information.
• Ensuring invoicing data is correct to allow timely payment.
• Involvement in print feasibility, artwork, and reprographics
• Evaluating colour control with the supply chain
• Coordinating print feasibility on behalf of the supply chain
• Identification of project planning resource
• Managerial direction of their client services team
• Additional duties as assigned.

Requirements:

• Confident in the Design, Artwork, and repro process
• Experience in the packaging sector (including colour separation).
• High level of print knowledge with the ability to communicate this to clients.
• Understanding of colour management - Knowledge and comprehension of the demands and necessities of a supply chain.
• Excellent presentation and communication skills (verbal and written) with the ability to work with a wide variety of stakeholders.
• Proficiency in office software, including MS Word, Excel, PowerPoint, and Outlook - Good literacy and numeracy skills as you will be producing reports and documents.
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented open-plan environment.
• Exceptional organisational skills
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management, and planning skills.
• Self-motivated with critical attention to detail, deadlines, and reporting
• Proven experience managing and growing relationships with key accounts in a client-facing role.