Housing Officer

This position is an excellent opportunity for a Housing Officer who is passionate about making a difference within the Not for Profit and Charities sector. The ideal candidate will be able to efficiently manage the delivery of high-quality housing services in Manchester.

Client Details

The organisation is a significant player in the Not for Profit and Charities sector, managing a large portfolio of properties. This Manchester based company has a strong commitment to improving the lives of local residents and communities, and is recognised for its innovative approach to service delivery.

Description

• Manage a portfolio of properties, ensuring compliance with relevant regulations and company policies.
• Provide excellent customer service, addressing tenant queries and resolving issues promptly.
• Conduct regular property inspections and manage maintenance and repair works as necessary.
• Liaise effectively with various stakeholders including local authorities, contractors, and residents.
• Support the development and implementation of housing strategies and policies.
• Contribute to the continuous improvement of housing services by identifying and implementing best practices.
• Prepare and present performance reports to senior management.
• Participate in team meetings and training sessions, contributing to the overall success of the Property department.

Profile

A successful Housing Officer should have:

• Previous experience in a similar role within the Not for Profit and Charities sector.
• Strong knowledge of housing regulations and laws.
• Exceptional customer service and communication skills.
• Ability to work effectively as part of a team and independently.
• Proficiency in using housing management systems.

Job Offer

• A competitive salary range of £28,000 - £30,800 per annum.
• Opportunity to make a significant impact in the local community.
• A supportive and collaborative work environment.
• Comprehensive training and development opportunities.
• Generous holiday leave.