Customer Service Administrator

Distinct Recruitment

Posted 5 days ago, valid for 10 days

Mansfield, Nottinghamshire NG190LT, England

Full Time

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Sonic Summary

The job is a sales support role based in Mansfield for 2-3 months before relocating to Kirkby in Ashfield.
The salary for this position ranges from £26,000 to £26,750 depending on experience.
Candidates should have prior experience in sales administration or sales support.
The role involves order processing, upselling, handling customer inquiries, and building relationships with clients.
The working hours are Monday to Thursday from 8:30 AM to 5:00 PM and Friday from 8:30 AM to 4:00 PM, with additional benefits including 22 days of holiday and a pension.

A lovely varied, sales support role, offering a busy team setting and the potential to grow and develop. This role will be office-based in Mansfield for the next 2-3 months and then they are moving to new offices in Kirkby in Ashfield, this is a fully office based role.

£26,000 - £26,750 (DOE) plus 22 days holiday (rising to 25 days with service), pension, on-site parking

Monday - Thursday 8.30am - 5.00pm, Friday 8.30am - 4.00pm

OVERVIEW OF THE ROLE

Order processing, creating quotes and following up quotations
Upselling and cross-selling to existing customers
Dealing with delivery queries
Dealing with customer enquiries by phone and email
Building relationships with customers
Using SAP

ABOUT YOU

Proactive and happy to pick the phone up!
Great communication and interpersonal skills
Sales Administration and/or Sales Support experience
IT savvy, including CRM systems (they use SAP)
Happy to travel to the new offices in Kirkby

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